Question 1

What happens if my child doesn’t know how to skate?

Accepted Answer

No worries! Our camps and events are designed for all skill levels, from complete beginners to advanced skaters. Our experienced instructors will guide your child step-by-step to ensure they feel confident and have fun on wheels.

Question 2

Do children need to bring their own skates and gear?

Accepted Answer

If your child has their own skates, helmet, and pads, they’re welcome to bring them along. If not, we’ve got them covered! Skate rentals and protective gear are included in the price.

Question 3

Are snacks and meals provided?

Accepted Answer

No.

We encourage parents to pack a small snack and water bottle for their child. Please avoid foods that contain nuts to ensure a safe environment for all children.

Question 4

What should my child wear?

Accepted Answer

Comfortable, weather-appropriate clothing that allows easy movement is best.

Question 5

Are the activities safe?

Accepted Answer

Safety is our top priority. All kids are required to wear helmets and pads during skating sessions, and our instructors are trained to create a safe, supervised, and fun environment.

Question 6

What is your refund or cancellation policy?

Accepted Answer

We understand that plans can change! Cancellations made at least 7 days before the camp or event will receive a full refund. Unfortunately, we cannot offer refunds for cancellations after this period.

Question 7

How are children grouped during the camp?

Accepted Answer

Children are grouped by skill level to ensure they’re comfortable and challenged appropriately.

Question 8

My child has additional needs, can they join?

Accepted Answer

We welcome all children and do our best to accommodate additional needs. Please let us know about any specific requirements when you book, and we’ll work with you to ensure your child has a fantastic experience.

Question 9

What happens if it rains (for outdoor events)?

Accepted Answer

For outdoor events and camps, we always have a backup plan. If light rain occurs, we may continue with adjustments. However, in the case of severe weather, you’ll be notified about rescheduling or alternative arrangements.

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