Question 1

Do I need to buy skates?

Accepted Answer

We will provide the correct size skates for your child although they are welcome to bring their own skates.

Question 2

Do I need to provide helmet and safety equipment for my child?

Accepted Answer

We will provide all safety equipment including helmet, elbow, knee, and wrist guards. This is mandatory for all our skaters.

Question 3

Do you offer a free trial class?

Accepted Answer

Yes, we offer one free trial class for children interested in joining our group skate class. This class provides a great opportunity for your child to experience our program, meet our friendly instructors, and try out skating in a fun, safe environment.

During the trial, all necessary equipment, including skates, helmets, and protective gear, will be provided. After the class, you can decide if you'd like to enrol your child in our regular skate lessons, where they’ll continue to develop their skills, coordination, and confidence.

Please note that we will only use the contact details provided during booking if we need to reach you about the class. Rest assured, our instructors are first aid trained and hold Enhanced DBS Certificates.

Question 4

How Does The Subscription Payments Work?

Accepted Answer

To make things simple, we’ve broken down how our subscriptions are structured:

Total Cost & Instalments
Our annual programme includes 30 lessons across the academic year.
The total cost of your chosen subscription is split into 10 equal monthly instalments.

Payment Schedule
Your first payment is due upon enrolment. The remaining 9 instalments will then be taken automatically on the same date each month.

Payment Method
We accept card payments or direct bank transfers (no cash). Please ensure your details are accurate during enrolment.

Payment Confirmation
Once payment is received, you’ll get a confirmation email which also serves as your receipt.

Changing Your Payment Date
If you need to adjust your payment date, please contact our admin team and we’ll do our best to accommodate.

Financial Assistance
We aim to make our skate school accessible to all families. If you require support or special arrangements, please reach out.

Refund Policy
All payments are non-refundable, as they secure our coaching, facilities, and resources for the year.
If your child misses a class, we cannot provide refunds or replacement sessions, but we’ll happily suggest ways for them to keep progressing outside of lessons.

Additional Information
Your subscription covers professional coaching, facility hire, equipment, and other class-related costs.
Regular attendance is encouraged to ensure your child develops their skating skills fully.

Question 5

How can my child participate in the one-off free trial skate lesson?

Accepted Answer

At Nikcarl Skate School, we're thrilled to help your child discover the joy of skating and embrace an active lifestyle! To ensure the best experience, parents are required to complete an online registration before their child attends the one-off free trial skate lesson. This helps us reserve your child’s spot and make the necessary preparations for a fun and safe session. Simply visit our website, select your preferred venue, and fill out the registration form. We'll notify you as soon as the free trial skate lesson becomes available!

Question 6

What is the policy for the one-off free trial skate lesson at Nikcarl Skate School?

Accepted Answer

At Nikcarl Skate School, we offer a one-off free trial skate lesson to help children get a feel for our skating programs and facilities. After this free trial, parents have a one-week window to cancel if they decide that the program is not the right fit for their child. If no cancellation is made within this period, the monthly subscription fee will automatically apply. We encourage parents to use this trial to assess the suitability of our services in fostering an active lifestyle and a passion for skating in their children.

Question 7

What is the minimum age requirement for joining your group classes?

Accepted Answer

We typically recommend children to be at least 5 years old to join our group classes.

Question 8

How do I sign up siblings?

Accepted Answer

To sign up a sibling, you'll need to create a separate account and complete the payment through that account.

Question 9

Are there different levels of skill or experience catered for at the skate school?

Accepted Answer

Yes, we offer lessons for various skill levels, from absolute beginners to more advanced skaters. Our instructors tailor the sessions to accommodate participants' skill levels.

Question 10

What safety measures are in place during skate sessions?

Accepted Answer

Safety is our top priority. We provide safety equipment, such as helmets, knee pads, and wrist guards. Our instructors also emphasise proper skating techniques and supervise sessions closely.

Question 11

What happens in case of severe weather or other unforeseen circumstances?

Accepted Answer

In the event of bad weather or other unforeseen circumstances, we may cancel or reschedule sessions. Participants will be notified promptly via email or text message.

Question 12

Are there opportunities for participants to socialise and make friends?

Accepted Answer

Yes, our skate club fosters a friendly and inclusive environment where participants can socialise and build friendships with fellow skaters.

Question 13

Do you offer private lessons?

Accepted Answer

We offer private group sessions to cater to individual preferences and learning styles.

Question 14

How do I register my child for skate lessons?

Accepted Answer

To register your child, simply visit our website and fill out the online registration form.

Question 15

My child does not know how to skate, can they still attend?

Accepted Answer

Yes, for beginner skaters we start of the lessons at a very basic level. Your child will be supported by our instructors to ensure they learn at their own comfortable pace.

Question 16

What should participants wear to skate lessons?

Accepted Answer

We recommend wearing comfortable clothing that allows for ease of movement. Participants should also wear long socks and closed-toe shoes.