Question 1

Do I need to buy skates?

Accepted Answer

We will provide the correct size skates for your child although they are welcome to bring their own skates.

Question 2

Do I need to provide helmet and safety equipment for my child?

Accepted Answer

We will provide all safety equipment including helmet, elbow, knee, and wrist guards. This is mandatory for all our skaters.

Question 3

How Does The Subscription Payments Work?

Accepted Answer

Our skating program operates from September to July, mostly coinciding with the school term schedule in London. To make things simple, we’ve broken down how our subscriptions are structured:

Schedule Overview Table

Refund Policy
All payments are non-refundable, as they secure our coaching, facilities, and resources for the year.
If your child misses a class, we cannot provide refunds or replacement sessions, but we’ll happily suggest ways for them to keep progressing outside of lessons.

Additional Information
Your subscription covers professional coaching, facility hire, equipment, and other class-related costs.

Regular attendance is encouraged to ensure your child develops their skating skills fully.

Question 4

What is the minimum age requirement for joining your group classes?

Accepted Answer

We typically recommend children to be at least 5 years old to join our group classes.

Question 5

How do I sign up siblings?

Accepted Answer

To sign up a sibling, you'll need to create a separate account and complete the payment through that account.

Question 6

Are there different levels of skill or experience catered for at the skate school?

Accepted Answer

Yes, we offer lessons for various skill levels, from absolute beginners to more advanced skaters. Our instructors tailor the sessions to accommodate participants' skill levels.

Question 7

What safety measures are in place during skate sessions?

Accepted Answer

Safety is our top priority. We provide safety equipment, such as helmets, knee pads, and wrist guards. Our instructors also emphasise proper skating techniques and supervise sessions closely.

Question 8

What happens in case of severe weather or other unforeseen circumstances?

Accepted Answer

In the event of bad weather or other unforeseen circumstances, we may cancel or reschedule sessions. Participants will be notified promptly via email or text message.

Question 9

Are there opportunities for participants to socialise and make friends?

Accepted Answer

Yes, our skate club fosters a friendly and inclusive environment where participants can socialise and build friendships with fellow skaters.

Question 10

Do you offer private lessons?

Accepted Answer

We offer private group sessions to cater to individual preferences and learning styles.

Question 11

How do I register my child for skate lessons?

Accepted Answer

To register your child, simply visit our website and fill out the online registration form.

Question 12

My child does not know how to skate, can they still attend?

Accepted Answer

Yes, for beginner skaters we start of the lessons at a very basic level. Your child will be supported by our instructors to ensure they learn at their own comfortable pace.

Question 13

What should participants wear to skate lessons?

Accepted Answer

We recommend wearing comfortable clothing that allows for ease of movement. Participants should also wear long socks and closed-toe shoes.

Question 14

Do you have kids roller skating classes?

Accepted Answer

Yes, we offer fun roller skating lessons for children of all skill levels.

Question 15

Are these indoor skating classes for kids?

Accepted Answer

Yes, all our kids' classes take place safely indoors.

Question 16

Do I have to commit to all 30 lessons?

Accepted Answer

No. The 30 lessons refers to the total number of planned sessions within the programme. Your place is paid for through a monthly subscription, so you do not have to pay for all 30 lessons upfront or commit to purchasing 30 lessons.Your subscription simply keeps your child's place in their regular weekly class.

Frequently Asked Questions (FAQs)