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Frequently Asked Questions (FAQs)
Skate Classes
Monthly Subscription & Cancellations
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Yes, we offer one free trial class for children interested in joining our group skate class. This class provides a great opportunity for your child to experience our program, meet our friendly instructors, and try out skating in a fun, safe environment.
During the trial, all necessary equipment, including skates, helmets, and protective gear, will be provided. After the class, you can decide if you'd like to enrol your child in our regular skate lessons, where they’ll continue to develop their skills, coordination, and confidence.
Please note that we will only use the contact details provided during booking if we need to reach you about the class. Rest assured, our instructors are first aid trained and hold Enhanced DBS Certificates.
To make things simple, we’ve broken down how our subscriptions are structured:
Total Cost & Instalments
Our annual programme includes 30 lessons across the academic year.
The total cost of your chosen subscription is split into 10 equal monthly instalments.
Payment Schedule
Your first payment is due upon enrolment. The remaining 9 instalments will then be taken automatically on the same date each month.
Payment Method
We accept card payments or direct bank transfers (no cash). Please ensure your details are accurate during enrolment.
Payment Confirmation
Once payment is received, you’ll get a confirmation email which also serves as your receipt.
Changing Your Payment Date
If you need to adjust your payment date, please contact our admin team and we’ll do our best to accommodate.
Financial Assistance
We aim to make our skate school accessible to all families. If you require support or special arrangements, please reach out.
Refund Policy
All payments are non-refundable, as they secure our coaching, facilities, and resources for the year.
If your child misses a class, we cannot provide refunds or replacement sessions, but we’ll happily suggest ways for them to keep progressing outside of lessons.
Additional Information
Your subscription covers professional coaching, facility hire, equipment, and other class-related costs.
Regular attendance is encouraged to ensure your child develops their skating skills fully.
At Nikcarl Skate School, we're thrilled to help your child discover the joy of skating and embrace an active lifestyle! To ensure the best experience, parents are required to complete an online registration before their child attends the one-off free trial skate lesson. This helps us reserve your child’s spot and make the necessary preparations for a fun and safe session. Simply visit our website, select your preferred venue, and fill out the registration form. We'll notify you as soon as the free trial skate lesson becomes available!
At Nikcarl Skate School, we offer a one-off free trial skate lesson to help children get a feel for our skating programs and facilities. After this free trial, parents have a one-week window to cancel if they decide that the program is not the right fit for their child. If no cancellation is made within this period, the monthly subscription fee will automatically apply. We encourage parents to use this trial to assess the suitability of our services in fostering an active lifestyle and a passion for skating in their children.
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